SingleSign Business

SingleSign Business is company mail for your organization, built on SingleSign Mail. A business creates an organization: one SingleSign identity per person, one company mailbox per member, Screener and all, that the organization owns and its admins run. Every organization gets a free address — acme.singlesign.com — so members get mailboxes like name@acme.singlesign.com the moment it exists; your own domain (name@acme.com) is optional and can be added any time. Everyone keeps their personal @singlesign.com mailbox as their own.

Setting up takes a few minutes, with no DNS to touch. If you add your own domain, your DNS provider needs a little while to publish a few records; everything after that — verification, the mail records, a signed test message, the emails that tell you where you stand — happens on its own.

Start here

• Getting started as a business — create your account, start an organization with its free address, get your company address, invite people, give them addresses, add your own domain if you want, set up phones.
• Domains and DNS records — your free SingleSign subdomain; for your own domain, the ownership record, then MX, SPF, DKIM and DMARC with the exact values, walkthroughs for Cloudflare, GoDaddy, Namecheap, Route 53 and Squarespace, and what every check and finding means.
• Plans and pricing — Personal, Business and Enterprise, and what the free tier includes today.

Running your organization

• Members and invites — sending invites, what invitees see, pending invites, the member list, removing someone.
• Company mailboxes — giving people addresses, aliases, suspend and restore, transfer, forward, delete with the 20-day window, and what the organization owns.
• Forwarders and parked domains — support@, sales@, dmca@ and other role addresses with no mailbox behind them, delivering to people in the organization or to outside addresses that confirm first; the catch-all; and parking an extra domain onto your main one.
• Admin roles and permissions — Owner, Admin, Member and Auditor; the delegated admin roles; the audit log; why no role can ever read anyone's mail.
• The Screener for businesses — colleagues skip the Screener; customers and strangers still wait for approval; what admins can and can't see.
• Chat and moving from Slack — bring your Slack history into Chat, repoint Slack webhooks, set message retention and export your chat data.
• Deleting an organization — the Danger zone, what has to happen first, and what is purged.

For the people you invite

• Joining an organization — the invite, signing in, getting your company address, what membership means.
• Your Accounts & Organizations — several mailboxes under one sign-in: the account menu, All inboxes, phones, signing out.
• SingleSign Mail on Your Phone — each mailbox on your phone, company ones included.

Quick answers

• Business FAQ — the questions businesses ask most.

Everything about the mailbox itself — the Screener, sending and receiving, tags, phones — lives under SingleSign Mail. For the product overview, see SingleSign Business on email.singlesign.com; your SingleSign account itself is covered by the rest of the Help Center.